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Journal cover: Facilities

Facilities

ISSN: 0263-2772

Online from: 1983

Subject Area: Built Environment

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Table of contents:
Volume 30 issue 11/12

Published: 2012, Start page: p458

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Articles
Article Id: Article Information:
17048071 Using end-user surveys to enhance facilities design and management
Paulette R. Hebert, Sylvia Chaney (pp. 458 - 471)
Keywords: Library buildings, Library facilities, Lighting, Stakeholders, Survey, Sustainability, User studies
Article type: Case study
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17048072 A preliminary study of cognitive failures in open plan offices
Brian Purdey, David Leifer (pp. 472 - 487)
Keywords: Cognitive, Evaluation, Noise, Office management, Open plan offices, Performance measurement, Workplace
Article type: Research paper
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17048073 Service Charges in Commercial Property: measuring code compliance
Timothy Eccles, Andrew Holt (pp. 488 - 503)
Keywords: Accounting, Accruals, Compliance, Lease, RICS Code of Practice, Service charge, Service charges, Standards
Article type: Research paper
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17048074 Identifying the basis of collaboration performance in facility service business
Markku Heimbürger, Perttu Dietrich (pp. 504 - 516)
Keywords: Customer relationship management, Customer services quality, Facility services, Inter-organizational collaboration, Organizational performance, Service business, Supplier relationship management, Value co-creation
Article type: Research paper
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17048075 Factors affecting service innovations in FM service sector
Elina Sillanpää, Juha-Matti Junnonen (pp. 517 - 530)
Keywords: Allocation, Customer service management, Facility management services, Finland, Management services, Requirements and barriers, Service innovations
Article type: Research paper
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17048076 Assessing stakeholders' influence on social performance of infrastructure projects
Hemanta Doloi (pp. 531 - 550)
Keywords: Buildings, Infrastructure management, Social inclusion, Stakeholder analysis, Stakeholders, Sustainable development
Article type: Research paper
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Editorial

Article Id: Article Information:
17048077 Performance
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