Login
Welcome:
Guest
Guest
Search for:
Browse:
Product Information:
Resources:
Home > The TQM Magazine > Table of contents:Volume 18 issue 6
The TQM Magazine
ISSN: 0954-478X
Currently published as: The TQM Journal
Incorporates: Training for Quality
Online from: 1988
Subject Area: Managing Quality
Content: Latest Issue | 
Latest Issue RSS | Previous Issues
Options: To add Favourites and Table of Contents Alerts please take a Emerald profile
Table of contents:
Volume 18 issue 6
Published: 2006, Start page: p563Special Issue: Sustainable quality services in the healthcare industry
Icon key: 
You have access to this item 
Backfiles 
Earlycite 
Abstract only
You have access to this item Backfiles Earlycite Abstract only | Article Id: | Article Information: |
|---|---|
| 1576242 | Impact of deficient healthcare service quality Pui-Mun Lee, PohWah Khong, Dhanjoo N. Ghista (pp. 563 - 571) Keywords: Customer satisfaction, Customer services quality, Singapore Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (363kb) ] | Reprints & permissions |
| 1576243 | Transferring best practices to healthcare: opportunities and challenges R. Nat Natarajan (pp. 572 - 582) Keywords: Performance management, Quality, United States of America Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (78kb) ] | Reprints & permissions |
| 1576244 | Integrated approach to healthcare quality management: a case study Prasanta Kumar Dey, Seetharaman Hariharan (pp. 583 - 605) Keywords: Health services, Quality management, Service operations Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (389kb) ] | Reprints & permissions |
| 1576245 | The impact of organizational culture on the successful implementation of total quality management Ali Mohammad Mosadegh Rad (pp. 606 - 625) Keywords: Hospitals, Iran, Organizational culture, Total quality management Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (189kb) ] | Reprints & permissions |
| 1576246 | Quality management through a national quality award framework: The experience of a hospital in Brazil Paulo A. Cauchick Miguel (pp. 626 - 637) Keywords: Brazil, Hospitals, Performance levels, Quality controls Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (84kb) ] | Reprints & permissions |
| 1576247 | A new construct for visualising and designing e-fulfilment systems for quality healthcare delivery Phil Joyce, Rosamund Green, Graham Winch (pp. 638 - 651) Keywords: Delivery, Quality, Total quality management Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (316kb) ] | Reprints & permissions |
Guest editorial
| Article Id: | Article Information: |
|---|---|
| 1576248 | Sustainable quality services in the healthcare industry Pui-Mun Lee Abstract | View HTML |
.
|
|
