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Home > The TQM Magazine > Table of contents:Volume 19 issue 2
The TQM Magazine
ISSN: 0954-478X
Currently published as: The TQM Journal
Incorporates: Training for Quality
Online from: 1988
Subject Area: Managing Quality
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Table of contents:
Volume 19 issue 2
Published: 2007, Start page: p97Icon key: 
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You have access to this item Backfiles Earlycite Abstract only | Article Id: | Article Information: |
|---|---|
| 1595352 | “Always work with a straight back”: the fallacies of modern management and the alternative Verner C. Petersen (pp. 97 - 111) Keywords: Banks, Denmark, Leadership, Management techniques, Measurement, Standards Article type: Conceptual paper Please login | Abstract & purchase [ HTML & PDF (102kb) ] | Reprints & permissions |
| 1595353 | A history and review of the European Quality Award Model Tito A. Conti (pp. 112 - 128) Keywords: Business excellence model, European Foundation for Quality Management, Quality awards, Self assessment, Total quality management Article type: Conceptual paper Please login | Abstract & purchase [ HTML & PDF (495kb) ] | Reprints & permissions |
| 1595354 | Quality management in a healthcare organisation: a case of South Indian hospital Usha Manjunath, Bhimaraya A. Metri, Shalini Ramachandran (pp. 129 - 139) Keywords: Baldrige Award, Hospitals, India, Quality management Article type: Case study Please login | Abstract & purchase [ HTML & PDF (79kb) ] | Reprints & permissions |
| 1595355 | The impacts of acquiring ISO 9000 certification on the performance of SMEs in Tehran Ali Bayati, Allahvirdi Taghavi (pp. 140 - 149) Keywords: Iran, ISO 9000 series, Performance criteria, Performance management, Small to medium-sized enterprises Article type: Case study Please login | Abstract & purchase [ HTML & PDF (128kb) ] | Reprints & permissions |
| 1595356 | Application of quality tools by the Saudi food industry Naser Abdulrahman Alsaleh (pp. 150 - 161) Keywords: Food industry, Quality awards, Quality control, Saudi Arabia, Total quality management Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (252kb) ] | Reprints & permissions |
| 1595357 | Service quality attributes determine improvement priority Shun-Hsing Chen, Ching-Chow Yang, Wen-Tsann Lin, Tsu-Ming Yeh (pp. 162 - 175) Keywords: Customer services quality, Performance management, Quality improvement Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (277kb) ] | Reprints & permissions |
| 1595358 | Indian culture and the culture for TQM: a comparison Madhu Ranjan Kumar, Shankar Sankaran (pp. 176 - 188) Keywords: Collectivism, Culture, India, Total quality management Article type: Viewpoint Please login | Abstract & purchase [ HTML & PDF (228kb) ] | Reprints & permissions |
Book Review
| Article Id: | Article Information: |
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| 1595351 | Principles of total quality, 3rd edition K. Narasimhan pp. 189 - 189 Please login | Abstract & purchase [ HTML ] |
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