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Journal cover: The TQM Magazine

The TQM Magazine

ISSN: 0954-478X
Currently published as: The TQM Journal
Incorporates: Training for Quality

Online from: 1988

Subject Area: Managing Quality

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A conceptual framework for integrating six-sigma and strategic management methodologies to quantify decision making


Document Information:
Title:A conceptual framework for integrating six-sigma and strategic management methodologies to quantify decision making
Author(s):Shawnta S. Friday-Stroud, (School of Business and Industry, Florida Agricultural and Mechanical University, Tallahassee, Florida, USA), J. Scott Sutterfield, (School of Business and Industry, Florida Agricultural and Mechanical University, Tallahassee, Florida, USA)
Citation:Shawnta S. Friday-Stroud, J. Scott Sutterfield, (2007) "A conceptual framework for integrating six-sigma and strategic management methodologies to quantify decision making", The TQM Magazine, Vol. 19 Iss: 6, pp.561 - 571
Keywords:Decision making, Quantitative methods, Six sigma, Strategic management, Strategic objectives
Article type:Conceptual paper
DOI:10.1108/09544780710828412 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Abstract:

Purpose – The purpose of this paper is to present a conceptual framework for merging the strategic management process, the managerial decision-making process and the six-sigma process into a single, unified decision model.

Design/methodology/approach – The methodology involves each of the three decision-making processes, noting their similarities and differences, and arguing from the similarities that a single unified model will result in superior decisions.

Findings – The findings were that a single, unified model is possible and the resulting model is presented in the paper.

Research limitations/implications – Since this research results in a conceptual model only, it remains to be tested in actual practice. This testing is intended for a later paper.

Practical implications – If the testing of the model in practice results in superior decisions, the practical implications of the paper would be use of the Friday-Stroud/Sutterfield model in practice for better management decisions.

Originality/value – The paper presents an original model, which results from merging the three-decision-making process.



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